/* assets/css/nova.css — Nova chatbot widget */
#nova-chat-root { position: fixed; right: 18px; bottom: 18px; z-index: 2147483000; font-family: system-ui, -apple-system, Segoe UI, Roboto, Arial, sans-serif; }
#nova-chat-root * { box-sizing: border-box; }
.nova-btn {
  position: relative;
  display: inline-flex; align-items: center; gap: 10px;
  padding: 12px 14px; border-radius: 999px;
  border: 1px solid rgba(255,255,255,.18);
  outline: 2px solid rgba(222,63,169,.18);
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
  background: rgba(23,18,31,.96);
  color: #fff; cursor: pointer;
  box-shadow: 0 10px 28px rgba(0,0,0,.50), 0 0 0 3px rgba(222,63,169,.14), 0 0 24px rgba(222,63,169,.28);
}
.nova-btn .nova-btn-badge{
  position: absolute;
  top: -6px;
  right: -6px;
  min-width: 18px;
  height: 18px;
  padding: 0 6px;
  border-radius: 999px;
  background: rgba(222,63,169,.95);
  border: 1px solid rgba(255,255,255,.22);
  color: #fff;
  font-weight: 900;
  font-size: 12px;
  line-height: 18px;
  text-align: center;
  box-shadow: 0 6px 16px rgba(0,0,0,.35);
}
.nova-btn .dot { width: 10px; height: 10px; border-radius: 50%; background: #DE3FA9; box-shadow: 0 0 0 4px rgba(222,63,169,.22), 0 0 18px rgba(222,63,169,.35); }
.nova-btn .label { font-weight: 700; letter-spacing: .2px; }
.nova-btn .sub { opacity: .8; font-size: 12px; }

.nova-panel {
  position: fixed; right: 18px; bottom: calc(76px + env(safe-area-inset-bottom)); z-index: 2147483001;
  width: min(380px, calc(100vw - 36px));
  height: min(560px, calc(100vh - 140px));
  border-radius: 18px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(18,14,24,.98);
  box-shadow: 0 18px 60px rgba(0,0,0,.60), 0 0 0 1px rgba(255,255,255,.10), 0 0 26px rgba(222,63,169,.20);
  overflow: hidden;
  display: none;
  color: #EAF0FF;
}
.nova-panel.open { display: flex; flex-direction: column; }
.nova-head {
  padding: 12px 12px 10px;
  display: flex; align-items: center; justify-content: space-between;
  border-bottom: 1px solid rgba(255,255,255,.08);
}
.nova-head .title { display: flex; align-items: center; gap: 10px; color: #fff; font-weight: 800; }
.nova-head .title .badge { font-size: 12px; opacity: .8; font-weight: 600; }
.nova-head button {
  width: 38px; height: 38px; border-radius: 10px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(255,255,255,.06);
  color: #fff; cursor: pointer;
}

.nova-body { flex: 1; padding: 12px; overflow: hidden; display: flex; }
.nova-log, .nova-support-view { flex: 1; overflow: auto; }
.nova-msg { display: flex; margin: 10px 0; }
.nova-msg .bubble {
  max-width: 85%;
  padding: 10px 12px;
  border-radius: 14px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  white-space: pre-wrap;
  overflow-wrap: break-word;
  word-break: break-word;
  line-height: 1.35;
  font-size: 14px;
}
.nova-msg.user { justify-content: flex-end; }
.nova-msg.user .bubble { background: rgba(222,63,169,.18); }
.nova-msg.bot .bubble { background: rgba(255,255,255,.06); }

/* text-contrast fixes */
.nova-msg .bubble { color: #EAF0FF; }
.nova-msg.user .bubble { color: #FFFFFF; }
.nova-msg.bot .bubble { background: rgba(255,255,255,.08); }

.nova-msg-actions { margin-top: 10px; }
.nova-msg-link {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 36px;
  padding: 0 12px;
  border-radius: 10px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  background: rgba(222,63,169,.18);
  color: #FFFFFF;
  text-decoration: none;
  font-weight: 700;
}
.nova-msg-link:hover { background: rgba(222,63,169,.26); }

.nova-foot {
  padding: 10px 10px 12px;
  border-top: 1px solid rgba(255,255,255,.08);
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 10px;
}
.nova-foot textarea {
  resize: none;
  min-height: 42px; max-height: 120px;
  border-radius: 12px;
  padding: 10px 10px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(255,255,255,.06);
  color: #fff;
  font-size: 16px; /* iOS: prevent zoom */
  outline: none;
}
.nova-foot button.send {
  width: 52px; border-radius: 12px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(222,63,169,.22);
  color: #fff; font-weight: 800; cursor: pointer;
}
.nova-tools {
  padding: 0 10px 10px;
  display: flex; gap: 8px; justify-content: space-between;
}
.nova-tools button {
  flex: 1;
  padding: 8px 10px;
  border-radius: 12px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(255,255,255,.06);
  color: #fff;
  cursor: pointer;
  font-size: 13px;
}
.nova-tools button.primary { background: rgba(222,63,169,.22); font-weight: 700; }

@media (max-width: 420px){
  #nova-chat-root { right: 12px; bottom: 12px; }
  .nova-panel { right: 12px; bottom: calc(70px + env(safe-area-inset-bottom)); }
}


/* Support view */
.nova-support-view { padding: 0; }
.nova-support-wrap { padding: 0; display: flex; flex-direction: column; height: 100%; gap: 10px; }
.nova-support-title { font-weight: 900; color: #fff; }
.nova-support-muted { opacity: .85; font-size: 13px; line-height: 1.35; }
.nova-support-form label { display: block; margin: 12px 0 6px; font-weight: 800; font-size: 13px; color:#fff; }
.nova-support-form input, .nova-support-form textarea {
  width: 100%;
  border-radius: 12px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(255,255,255,.06);
  color: #fff;
  padding: 10px 10px;
  outline: none;
  font-size: 16px; /* iOS: prevent zoom */
}
.nova-support-form textarea { resize: none; min-height: 110px; }
.nova-support-send {
  margin-top: 12px;
  width: 100%;
  padding: 10px 12px;
  border-radius: 12px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(222,63,169,.22);
  color: #fff;
  font-weight: 900;
  cursor: pointer;
}
.nova-support-note { margin-top: 10px; font-size: 13px; opacity: .9; }
.nova-support-log { flex: 1; overflow: auto; padding: 8px 2px 2px; }
.nova-support-foot { display: grid; grid-template-columns: 1fr auto; gap: 10px; padding: 10px 0 0; border-top: 1px solid rgba(255,255,255,.08); }
.nova-support-foot textarea {
  resize: none;
  min-height: 42px; max-height: 120px;
  border-radius: 12px;
  padding: 10px 10px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(255,255,255,.06);
  color: #fff;
  font-size: 16px;
  outline: none;
}
.nova-support-foot button {
  width: 52px; border-radius: 12px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(222,63,169,.22);
  color: #fff; font-weight: 800; cursor: pointer;
}
.nova-tools .nova-support-pill { font-weight: 800; }
.nova-tools .nova-support-pill.online { border-color: rgba(0,255,160,.35); }
.nova-tools .nova-support-pill.offline { border-color: rgba(255,255,255,.10); opacity: .85; }


/* Admin inbox (Nova) */
.nova-head .nova-head-actions{ display:flex; align-items:center; gap:8px; }
.nova-admin-pill{
  height: 34px;
  padding: 0 10px;
  border-radius: 999px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(255,255,255,.06);
  color: #fff;
  font-weight: 900;
  cursor: pointer;
  font-size: 12px;
  white-space: nowrap;
}
.nova-admin-pill.online{ border-color: rgba(0,255,160,.35); }
.nova-admin-pill.offline{ opacity: .85; }
.nova-admin-bell{
  width: 38px;
  height: 38px;
  border-radius: 10px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(255,255,255,.06);
  color: #fff;
  cursor: pointer;
  font-size: 16px;
}

.nova-admin-wrap{ height: 100%; display:flex; flex-direction:column; gap:10px; }
.nova-admin-title{ font-weight: 900; color:#fff; display:flex; align-items:center; justify-content:space-between; }
.nova-admin-list{ flex: 1; overflow:auto; display:flex; flex-direction:column; gap:8px; padding: 2px; }
.nova-admin-item{
  padding: 10px 10px;
  border-radius: 14px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(255,255,255,.06);
  cursor: pointer;
}
.nova-admin-item .top{ display:flex; align-items:center; justify-content:space-between; gap:10px; }
.nova-admin-item .email{ font-weight: 900; color:#fff; font-size: 13px; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.nova-admin-item .meta{ opacity:.75; font-size: 12px; white-space:nowrap; }
.nova-admin-item .preview{ margin-top: 6px; opacity:.9; font-size: 13px; line-height:1.35; }
.nova-admin-item .waiting{ display:inline-flex; align-items:center; gap:6px; }
.nova-admin-item .waiting .dot{ width:8px; height:8px; border-radius:50%; background: rgba(0,255,160,.9); box-shadow: 0 0 0 4px rgba(0,255,160,.14); }

.nova-admin-chatlog{ flex: 1; overflow:auto; padding: 2px; }
.nova-admin-chathead{ display:flex; align-items:center; justify-content:space-between; gap:10px; }
.nova-admin-chathead .who{ font-weight: 900; color:#fff; font-size: 13px; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.nova-admin-chathead .backbtn{
  padding: 6px 10px;
  border-radius: 12px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(255,255,255,.06);
  color:#fff;
  font-weight: 900;
  cursor:pointer;
  font-size: 12px;
  white-space: nowrap;
}
.nova-admin-foot{ display:grid; grid-template-columns: 1fr auto; gap:10px; padding-top: 10px; border-top: 1px solid rgba(255,255,255,.08); }
.nova-admin-foot textarea{
  resize:none;
  min-height:42px; max-height:120px;
  border-radius:12px;
  padding: 10px 10px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(255,255,255,.06);
  color: #fff;
  font-size: 16px;
  outline:none;
}
.nova-admin-foot button{
  width: 52px; border-radius: 12px;
  border: 1px solid rgba(255,255,255,.16);
  outline: 2px solid rgba(222,63,169,.10);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  background: rgba(222,63,169,.22);
  color: #fff; font-weight: 800; cursor: pointer;
}